Survey results, which are exclusively made available to ProPakistani, revealed that all cellular companies are violating SOP in selling postpaid SIMs, while Mobilink topped the race with 7 out of 9 Customer Service Centers and 18 out of 26 franchises have been found guilty of selling SIMs without fulfilling the described procedures.
Our sources have confirmed us that a Warning letter has been dispatched to CEO of Mobilink regarding the violations.
We had sent a query to Mobilink to know their viewpoint on the said issue, for which we are still waiting for their response.
Following are highlights of survey results:
Customer Service Centers:
| Company | CSC Surveyed | Violations | |
| 1 | Mobilink | 9 | 7 |
| 2 | Ufone | 4 | 0 |
| 3 | Telenor | 11 | 6 |
| 4 | Warid | 9 | 4 |
| 5 | Zong | 11 | 4 |
| Total | 44 | 21 |
Franchises:
| Company | Franchises Surveyed | Violations | |
| 1 | Mobilink | 26 | 18 |
| 2 | Ufone | 35 | 18 |
| 3 | Telenor | 27 | 18 |
| 4 | Warid | 28 | 17 |
| 5 | Zong | 24 | 15 |
| Total | 140 | 86 |
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